As for talent, let’s start off by saying that the Philippines is the third largest English speaking country with a 94.6% literacy rate. You can tap into this pool of talented college graduates and highly educated individuals and experience what others have raved about. As deep as this talent pool already is, it’s getting even bigger as more and more outsourcing centers are being established in other strategic locations all over the country.
Currently, there are over 700 IT-BPO companies in the Philippines. The IT-BPO sector’s workforce count also rose from 777,000 in 2012 to 900,000 in 2013. This does not include the home-based freelancers who number around 800,000 to 900,000.
But what is it that sets the Filipinos apart from the rest besides their knowledge of English and how many they are?
Filipinos are trained to meet global demands. They are highly knowledgeable in many fields such as accounting, marketing, finance, lead generation, software and app development, graphic design, engineering, communications, web development and animation to name a few. They also have a close affinity to the western culture which makes it easier to reduce cultural gaps and conceptual misunderstanding between the client and the employee. Lastly, Filipinos are known to be hard-working and are usually very flexible when it comes to work. They can even log in longer hours when needed and handle large workloads.
In summary, the Philippines is currently one of the hottest location for outsourcing and it would be ideal for any foreign business looking to outsource to strike while the iron is hot and stay ahead of the competition.